Continuing Education Home Study Courses
Continuing Education Courses (CEC) are offered as Home Correspondence Courses to obtain Continuing Education Credits for re-certification. You do not have to be certified to take a course. The CEC Home Correspondence Course includes all study materials and exam. Home Study Continuing Education Courses are to be completed within a 90 day time period. Complete the course and mail your exam to the address provided. You may also e-mail or fax your exam for immediate results. Once you have completed your exam successfully, you will receive a certificate for continuing education credit.
Results 11–20 of 118
$49.00
1 CEU Credits
Customer Service Package
How to Deliver Exceptional Customer Service
How to put the WOW in your customer relationships and keep them for life!
(DVD - Regularly $178.95)
Professional customer service is a learned skill ...
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$465.00
4 CEU Credits
Customer Service Training
Course includes greeting the customer, questioning to understand the customer’s
need or problem, listening, confirming understanding, responding with value,
using positive language, elimin...
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$89.00
1 CEU Credits
Drug and Alcohol Awareness - Supervisor Training
This online course is developed to provide supervisors the information as it applies to Drug & Alcohol Awareness.
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$49.00
1 CEU Credits
Drug-Free Workplace - Employee Training
This online course will allow Employees to become familiar with the Drug-Free workplace Policy and aware of the dangers of alcohol and drug abuse.
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$49.00
1 CEU Credits
Easy E-Newsletters
Overview Don't know where to start when it comes to creating an e-newsletter? While it may seem nearly impossible to make it look good, provide the right information and ensure it gets delivered...
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$89.00
1 CEU Credits
Effective & Efficient Project Management Skills for Anyone
Overview Life happens. Projects happen. Emails, phone calls, meetings, calendars, tasks to complete, items to create, deadlines to meet, you wonder how anything ever gets done. If you’re th...
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$88.00
1 CEU Credits
Effective Email & Memo Writing for Paralegals
Overview Paralegal work involves interaction with numerous people including attorneys, clients, judges, legal
secretaries, experts, witnesses and countless others. The ability to communicate cl...
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$188.00
1 CEU Credits
Effective Techniques for Dealing with Difficult Customers
Overview Dealing with customers and handling their complaints is stressful — and risky — business!
When customers are confrontational, over demanding or unreasonable, it becomes h...
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$88.00
1 CEU Credits
Effective Telephone Communication Skills for Receptionists
Overview The foundation for great customer service is a customer's first
impression when they call your organization. In many businesses, that first contact is with the receptionist. It is th...
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$88.00
1 CEU Credits
CEC Agencies
- AAAI/ISMA
- ACE
- ACSM
- ACTION
- AFAA
- AAPTE
- CSCCa
- IFPA
- NAFTA
- NASM
- NCBTMB
- NCCPT
- NESTA
- NETA
- NFPT
- NSCA
- PTAG
- CI
- WITS
- More added Monthly!
